General contact information

CareDx customer care
Monday to Friday, 6:00 AM to 5:00 PM (Pacific Time)
Saturday, 8:00 AM to 3:00 PM (Pacific Time)
Customer Care Fax: 415-287-2456

CareDx billing and reimbursement
Phone: 1-866-383-1924
Monday to Friday, 5:00 AM to 4:00 PM (Pacific Time)
Fax: 415-656-3545

Corporate address and contact information

CareDx, Inc – Brisbane, CA
8000 Marina Blvd
Brisbane, CA 94005
Main Phone: 415-287-2300
Main Fax: (415) 287-2450
Email for general inquiries:
Email for marketing/conference/promotion:

Laboratory products contact information

  • To find a distributor of CareDx Laboratory Products, contact your local CareDx office.
  • For technical support questions or issues, please consult your local CareDx distributor
  • If you need to contact Technical Support directly, please send an email to the address below

Technical support
For any lab product or software questions, please contact your CareDx representative, or email:

General inquiries:
Tel: +1-877-OLERUP1
Fax: +1-610-344-7989
901 S. Bolmar St., Suite R
West Chester, PA 19382

Europe, Middle East, and Africa (EMEA)
Orders and General inquiries:
Tel: +46-8-50893900
Fax: +46-8-7178818
Franzéngatan 5
112 51 Stockholm, Sweden

To place your order please use the Nordic Webshop, alternatively contact us via below addresses:
General inquiries:
Tel: +46-8-50893900
Fax: +46-8-7178827
Franzéngatan 5
112 51 Stockholm, Sweden

Asia Pacific (APAC)
General inquiries:
Tel: +61 8 9336 4212
20 Collie Street,
Fremantle, WA 6160, AUSTRALIA

Other regions
CareDx product lines are in some regions made available through our network of specialized distributors. To find your distributor please click here.