CareDx customer care
1-888-255-6627
Monday to Friday, 6:00 AM to 5:00 PM (Pacific Time)
Saturday, 8:00 AM to 3:00 PM (Pacific Time)
Customer Care Fax: 415-287-2456
E-mail: customercare@caredx.com
CareDx billing and reimbursement
Phone: 1-866-383-1924
Monday to Friday, 5:00 AM to 4:00 PM (Pacific Time)
Fax: 415-656-3545
E-mail: financialassistance@caredx.com
Investors
CareDx accounts payable
Phone: 1-415-287-2400
Monday to Friday, 8:00AM to
5:00PM (Pacific Time)
E-mail: AP@caredx.com
CareDx, Inc – South San Francisco
1 Tower Pl, 9th Floor
South San Francisco, CA 94080
Main Phone: 415-287-2300
Main Fax: (415) 287-2450
Email for general inquiries: customercare@caredx.com
Email for marketing/conference/promotion: marketing@caredx.com
Laboratory products contact information
Technical support
US: techsupport-us@caredx.com
Other: techsupport-olerup@caredx.com
For any lab product or software questions, please contact your CareDx representative, or email: techsupport-global@caredx.com
Americas
Orders: orders-us@caredx.com
General inquiries: olerup-us@caredx.com
Tel: +1-877-OLERUP1
Fax: +1-610-344-7989
901 S. Bolmar St., Suite R
West Chester, PA 19382
Europe, Middle East, and Africa (EMEA)
Orders and General inquiries: orders-se@caredx.com
Tel: +46-8-50893900
Fax: +46-8-7178818
Franzéngatan 5
112 51 Stockholm, Sweden
Nordics
To place your order please use the Nordic Webshop, alternatively contact us via below addresses:
Orders: orders-se@caredx.com
General inquiries: olerup-se@caredx.com
Tel: +46-8-50893900
Fax: +46-8-7178827
Franzéngatan 5
112 51 Stockholm, Sweden
Asia Pacific (APAC)
Orders: orders-aus@caredx.com
General inquiries: olerup-aus@caredx.com
Tel: +61 8 9336 4212
20 Collie Street,
Fremantle, WA 6160, AUSTRALIA
Other regions
CareDx product lines are in some regions made available through our network of specialized distributors. To find your distributor please click here.